The UK’s spending watchdog says the public has been failed by the government and water regulators, while their bills continue to rise.

The National Audit Office says consumer confidence is at an all-time low.

But ministers say they’re taking action, including by bringing in rules where water company executives could be jailed for covering up sewage spills.

Environment Secretary, and MP for Streatham & Croydon North, Steve Reed says that’s not all the government is doing.