It happened just after midnight on Sunday, the 24th of November.
A passenger’s hand got stuck in the doors of a departing Elizabeth line train on platform 3 of Ealing Broadway station.
The train departed with the passenger’s hand still trapped in the doors before they were pulled clear of the train by a member of staff.
RAIB is conducting an independent safety investigation into this incident and would like to hear from the passenger involved or anyone who witnessed the incident.
Transport for London previously said it was sorry the customer “experienced this distressing incident” and the operator of the service, MTR-Elizabeth line, was investigating.
