Boots stores in Walton and Farnham have reported the most crime of all of the chain’s shops in Surrey over the last 18 months.

The county’s Police and Crime Commissioner has visited the nerve centre which tackles retail crime at Boots branches across the country.

Lisa Townsend travelled to Beeston in Nottinghamshire to see the work of the chain’s CCTV Monitoring Centre called Auror.

The hub receives hundreds of alerts a day from its shops in the UK.

Staff can press alarms for central support and live monitoring if they have suspicions about a customer.

A team of security specialists respond over a store’s loudspeakers, or warning the suspect that they’re being watched.

Where a suspect is identified, the corresponding police force is notified.

30 of the 36 Boots stores in Surrey have reported an incident into Auror over the last 18 months.