A new AI tool aimed at saving social workers time has launched across Kingston.
Early signs indicate Magic Notes is saving them up to four hours a week on administrative tasks.
It uses AI to create reports and case notes from recordings of regular meetings between social workers and their clients.
The tech enables frontline workers to spend more time on face-to-face meetings with clients.
Following the success of the pilot, Magic Notes is now being rolled out to a further 100 social workers across the borough.
