The Care Quality Commission has raised the rating for Bodyvie Medi-Clinic from inadequate to good following an inspection.
The centre provides private doctor services, with a focus on women’s health as well as some non-surgical cosmetic procedures.
It had been rated inadequate due to concerns for people’s safety.
The latest inspection in February found the clinic had made sufficient improvements in all areas.
Andy Ford, CQC deputy director of primary care and community services in London, said:
“When we inspected Bodyvie Medi-Clinic, we were very pleased to find leaders had made major improvements and people were now receiving safe, person-centred care.
“They recruited staff safely and supported them with the right training and oversight. In turn, we saw staff were skilled, kind, and respectful when providing care. They involved people in planning their care, listened to their needs and preferences, and minimised any risks.
“Importantly, we found that people felt comfortable raising concerns, and that leaders were actively searching for new improvements to make. When people made complaints or things had gone wrong, leaders had investigated thoroughly and learned from these incidents to make people’s care better going forward. Supportive, knowledgeable, and transparent management empowers staff to offer better care, and that’s what we found here.
“Everyone at Bodyvie should be proud of the hard work they put in for the people using their services. We’ll continue to monitor the clinic to ensure these improvements are embedded and sustained.”
